Cancer Center – This review will assess internal controls over financial and administrative processes within the Cancer Center. Financial performance of the Cancer Center over the past 5 years will also be assessed. Through interviews with key administrative personnel we will evaluate the current state of operations and key inherent risks facing the Cancer Center as well as how those risks impact administrative operations.
Claim Denial Management – This review will focus on the policies, procedures and practices related to reporting on, analyzing and addressing root causes of claims denials.
Charge Router – This review will assess processes and controls in place to ensure work queues and error pools associated with the Epic charge router are being addressed.
Department of Radiology – This review will assess internal controls over financial, administrative and operational processes within the Department of Radiology. Specific areas of emphasis will be determined by our risk assessment, and could include one or more of the following: charge capture, reconciliations between Radiant and Epic Resolute, registration and pre-authorizations, scheduling and/or collection of co-payments.
Emergency Room – This review will assess internal controls over financial, administrative and operational processes within the Emergency Room. Specific areas of emphasis will be determined by our risk assessment, and could include one or more of the following: patient registration and processing interval; collection procedures; charge controls; supplies and equipment; contracted physicians; safeguarding of patient valuables; payroll/time and attendance; and/or, processes in place to ensure EMTALA compliance.
Environmental Health and Safety – UCDH Environmental Health and Safety is responsible for Occupational Safety, Health Physics, Emergency Preparedness and Hazardous Materials Management, along with other activities to protect the safety of employees and students at UCDH. This review will encompass financial management and administrative practices within EH&S, as well as evaluate one or more high risk activities performed by the unit.
Epic Cashiering – This review will assess internal controls over the collection, recording and reconciliation of cash/cash equivalents in the Epic environment.
Food and Nutrition Services – This review will assess internal controls over financial, administrative and operational processes within Food and Nutrition Services. Specific areas of emphasis will be determined by our risk assessment, and could include: food safety, meal delivery, food waste, and/or café or cafeteria operations.
Pharmacy – This review will assess internal controls over financial, administrative and operational processes within the Pharmacy. Specific areas of emphasis will be determined by our risk assessment, and could include: purchasing and receiving, contract administration, inventory control, drug distribution, charge capture, controlled substances, security, employee prescription purchases, information systems and/or outpatient pharmacy operations.
Vendor On-Site Monitoring – This review will assess the processes and systems used to monitor compliance with policies, procedures and regulations governing vendor interaction with UCDH units and personnel
Volunteers –Volunteer Services facilitates screening and placement of volunteers at UCDH. Volunteers can be as young as 16 years old, and are required to submit to a background check prior to beginning volunteer activities as well as meet other specific requirements. This audit will focus on the will focus on the policies, procedures and practices in place to provide oversight for and management of volunteers at UCDH.
Write-Off Accounts – This review will focus on the policies, procedures and practices surrounding accounts receivable write-offs. Specific areas of emphasis will be determined by our risk assessment, and could include: collection efforts (including use of collection agencies), approval of write-offs, automatic write-offs and/or reinstatement of accounts receivable.